EMP Support

Adding a new student/record is easy and takes less than a minute. 1. Click Students from the choices at the top. 2. Click Add Student. ...

1. To edit a student’s PURL you must first type in the student’s name in the search bar or select Students as shown below. 2. After searching a ...

In certain cases, you may want to assign a specific rep to a specific student who would otherwise default to a different rep assignment. This is called ‘l...

Stages – It is important to move students from stage to stage in EMP as it will change the way each record is communicated with: from prospect through e...

1. Search students by any information provided 2. Select the student that matches your search  3. Once on the student record page, scroll do...

When a student elects to stop receiving emails from your school, this is called opting out. There are opt-out links at the bottom of every email. EMP chro...

There are two options for removing student records from the system: Deleting or Deactivating. Deleting A Student Record Deleting is the more severe of t...

1. To reassign a rep, go to Account > EMP Settings > Rep Assignments 2. Find the rep you want to switch out next to the “then rep is” drop...

When a student opts out of an email, they are only opting out of email communication. Although an opt-out will no longer receive emails from you, they wil...

f you want to export a file that contains zip codes, but remove the +4 at the end of them, there are only 2 ways to do this: 1) Create an Export and sel...